Privacy Policy

Privacy Policy

Effective Date: 1 November 2020

At Evergreen Accounting, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable international standards.

1. What Information We Collect

When you interact with our website, we may collect:

  • Your name, email address, and phone number (via forms, WhatsApp, or Calendly)
  • Business details (e.g., company name, turnover, service needs)
  • IP address and browsing behavior (via analytics tools)
  • Communication history (e.g., emails, WhatsApp chats)

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Deliver accounting, tax, and advisory services
  • Send relevant updates or follow-ups
  • Improve our website, offerings, and client experience
  • Maintain compliance with regulatory requirements

3. How We Store and Protect Your Data

  • Your data is stored securely using trusted platforms (e.g., Google Workspace, WhatsApp Business, Calendly, and website forms)
  • We do not sell, rent, or share your personal data with third parties unless legally required or necessary to deliver services
  • We implement reasonable technical and organizational measures to protect your information

4. Cookies & Analytics

We may use cookies and third-party tools (e.g., Google Analytics) to:

  • Understand how visitors use our site
  • Improve site performance and usability

You can adjust cookie preferences in your browser settings.

5. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or deletion of your data
  • Withdraw consent or object to processing

To exercise your rights, email us at: [insert email]

6. Third-Party Services

We use third-party tools that may collect or process your data:

  • Calendly for scheduling
  • WhatsApp Business for communication
  • Google Workspace for email and document sharing

We ensure these providers meet appropriate privacy and data protection standards.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated effective date.

8. Contact Us

For questions or data access requests, please contact:
jonathan@evergreen-accounting.co.za

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